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1522 - RedApp invitation fails with error: "The sign-on provider selected has been denied by the company"

Source: helpdesk.redstor.com Product: Redstor Imported content type: kb_article Source folder: Troubleshooting Modified: Modified on Tue, 2 Sep, 2025 at 12:44 PM

When adding users to the RedApp, the invitations are not sent and the following error is displayed:

“User invitations failed. The sign-on provider selected has been denied by the company.”

invite_failed.png

This happens when no no sign-on provider has been selected for the specific company.

Go to the relevant company profile and enable at least one of the three sign-on providers.

company_profile.png

providers.png