Add a Journaling Rule

Source: support.titanhq.com Product: PhishTitan Imported content type: docs_page Product stream: email-security

Add a Journaling Rule

As part of configuration, you need to create a journaling rule in Microsoft 365 to allow email flow through the Email Security service.

A journaling mailbox is the mailbox that receives messages that match a journaling rule’s conditions. Messages matching the rule’s conditions are delivered to the journaling address specified in the rule.

You have a unique Email Security journaling address available to you in Email Security to create the journaling rule.

Important

A Microsoft 365 or Office 365 mailbox can’t be used as a journaling mailbox.

Follow the steps below to add a journaling rule for Email Security to Microsoft 365.

1. From the customer level in Email Security, go to Settings > Connections.

2. Under Step 2 Add a journaling rule to Microsoft 365, select More Details.

3. Select the icon to copy your unique journaling email address.

4. Go to https://purview.microsoft.com/datalifecyclemanagement/exchange

5. From the left menu, select Exchange (legacy) > Journal rules.

6. Select the New rule tab.

7. Paste the journaling email address copied in Step 3 into the Send journal reports to: field.

8. Under Journal messages sent or received from, select Everyone.

9. Under Type of message to journal, select All messages. The completed form should look as follows:

   

10. In the Journal rule name: field, enter a name for this rule. For example, Email Security.

11. Select Next and then Submit.