Quarantine Reports

Source: support.titanhq.com Product: SpamTitan Imported content type: docs_page Product stream: skellig

Quarantine Reports

A quarantine report contains a list of emails that have been caught and quarantined. Users can directly manage their quarantined mail through these reports, which are emailed to them on a periodic basis.

A quarantine report provides links for a user to manage their quarantined emails directly from the report. See a sample quarantine report below.

Note

Quarantine report links are tokenized, meaning that they expire. By default, quarantine report links expire after seven days.

Quarantine reports are generated each night. For each user, a report is generated if certain conditions are met:

• Quarantine reports are enabled by a domain admin at the domain level (default: disabled).

• The user has email in quarantine.

• Today is a day for which the user or their Admin requested a quarantine report. For example, if a user or their Admin specifies that quarantine reports be sent weekly, the report will only be sent on a Friday.

Note

When you select a link in the quarantine report, you’ll be prompted to confirm your action in a pop-up window:

You can select Don’t show this confirmation again checkbox if you don’t want the Confirm Action pop-up window to be displayed again.