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TitanHQ
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SpamTitan
Overview
Knowledge Base
Docs
Skellig 9
Overview
Welcome to SpamTitan!
Overview
Navigating Levels in SpamTitan
Selecting Dark or Light Mode
SpamTitan Release Notes (Skellig 9)
Overview
SpamTitan Release Notes (MSP level)
Disable M365 Outlook Report Add-in
SpamTitan MSP Setup
Overview
Log in to SpamTitan (MSP level)
Overview
Forgot your Password?
Update your Security Settings
Overview
Changing your Password
Two-Factor Authentication (Account setup)
Adding Customers
Global Allow & Block List
Need SpamTitan help?
SpamTitan MSP Admin Guide
Overview
MSP Overview
Overview
Delete Customers
DMARC (MSP Level)
Two-Factor Authentication (MSP level)
Overview
Enabling Mandatory Two-Factor Authentication (MSP level)
Disabling Mandatory Two-Factor Authentication (MSP level)
2FA for Domains and Users
Customizing your Interface
Customizing the Quarantine Report UI
Adding Support Links
SpamTitan Customer Setup
Overview
Add your Domain(s)
Overview
What is Recipient Verification?
Test Connectivity to your Mail Server
Editing A Domain Policy
Change your MX Records
Lock Down Your Mail Server
Overview
Locking Down Your Office 365 Mail Server
Ensuring Your Email is Not Marked as Spam in Office 365
SpamTitan Customer Admin Guide
Overview
Customer Overview
Overview
Delete Domains
History
Overview
Searching Email History
Managing Email in History
Quarantine
Overview
Enable Quarantine Reports
Searching Quarantine
Managing Quarantined Email
Quarantine Reports
Anti-Spoofing
Overview
Managing Domain Anti-Spoofing (Customer level)
Managing Display Name Anti-Spoofing (Customer level)
Attachment Filtering
Overview
Extension Filters
File Name Filters
File Type Filters
MIME Type Filters
DMARC (Customer/Domain Level)
Geoblocking
Overview
Excluding a Domain from a Geoblocking Rule
Excluding an IP from a Geoblocking Rule
Adding a Geoblocking Rule
Excluding an Email Address from a Geoblocking Rule
Pattern Filtering
Overview
Creating a Single Pattern Filter
Editing a Single Pattern Filter
Creating a Multi Pattern Filter
Editing a Multi Pattern Filter
Policies
Overview
Domain Policies
Sandboxing in SpamTitan
Reporting
Overview
Creating a Scheduled Report
On Demand Reports
Viewing Archived Reports
Administrators
Two-Factor Authentication (Customer level)
Overview
Enabling Mandatory Two-Factor Authentication (Customer level)
Disabling Mandatory Two-Factor Authentication (Customer level)
2FA for Users
Managing a Single Domain
Overview
Log in to SpamTitan (Skellig 9)
Managing Domain Anti-Spoofing (Skellig 9)
Managing Display Name Anti-Spoofing (Skellig 9)
Adding a User Policy
Domain Overview
Overview
Edit your Domain Configuration
Editing and Deleting User Policies
Locking and Unlocking User Policies
Domain Allow & Block List
Link Lock
Overview
Enabling Link Lock
Overview
Link Lock Admin
Configuring Link Lock
Adding Link Lock Exemptions
Policy Settings
Customizing the M365 Outlook Report Add-in
Overview
Create a Shared Mailbox
Create an Exchange Connector
Create an Exchange Rule
Configure Microsoft Defender
Legacy 8
Overview
Adding, Editing and Deleting User Policies
Before Installing SpamTitan Gateway
Configuring Clam AV Settings
Domain Verification
Editing A Domain Policy
Generating Certificate Signing Requests
Managing Domains
Overview
Importing Domains
More About Recipient Verification
Managing Realtime Blackhole Lists
Network Testing
SpamTitan Overview
Dynamic Recipient Verification using MS Exchange 2013 and 2016
Internal Networks
Pattern Filtering
Overview
Creating a Pattern Filter
Creating a Meta Rule Pattern Filter
Spam Tests used by SpamTitan
Sandboxing in SpamTitan Gateway
SpamTitan Release Notes
System Requirements
Anti-Spoofing
Overview
Enabling Anti-Spoofing
Anti-Spoofing Settings
Attachment Filtering Methods
Overview
Configuring Attachment Filters
Creating an Office 365 Outbound Connector
Downloading and Installing SpamTitan Gateway
Firewall Ports Required by SpamTitan
SpamTitan Cloud Guide
Overview
Welcome to SpamTitan Cloud
Overview
Who is the SpamTitan Cloud Guide for?
Overview
Domain Group Administrator
Domain Administrator
SpamTitan Cloud Features
Need help?
Getting Started with SpamTitan Cloud
SpamTitan Cloud Setup
Overview
Log in for the first time
Add Your Domain(s)
Test Connectivity to your Mail Server
Enable Quarantine Reports
Add a Domain Administrator
Change Your MX Records
Lock Down Your Mail Server
Overview
Locking Down Your Office 365 Mail Server
Anti-Spam Engine
Overview
Domain Policies
User Policies
Overview
Add a New User Policy
Edit a User Policy
Roles and Permissions
Overview
Edit, Add or Delete a Role
Admins
Domain Group
Changing your Settings
Overview
Changing your SpamTitan Password
Two-Factor Authentication
Test Authentication Settings
Mail Relay Settings
Filter Rules
Overview
Blocking and Allowing
Adding, Deleting & Importing to Block Lists
Adding, Deleting & Importing to Allow Lists
Quarantine Overview
Overview
Managing Quarantine Email
Filtering Quarantine
Quarantine Reports
Reporting Overview
Overview
View Mail History
Managing Mail History
Overview
Filtering Mail History
Modifying Mail History Display Settings
Exporting Mail History
Generating Reports
Today’s On-Demand Reports
Scheduling Reports
Archived Reports
Useful Links and Info.
Overview
Forgot your password?
In-App Help for SpamTitan Cloud
Impersonating
SpamTitan Cloud Server IP Addresses
Switching between Roles
What is Recipient Verification?
Glossary
Overview
A-record
Active Directory (AD)
Amavis
Appliance
AV
AWS
Bayesian Spam Filtering
Block List
Catch rate
CIDR
ClamAV
Cloud Computing
Clusters & Nodes
Dictionary Attacks
DKIM
Domain Name System (DNS)
DNSBL
False negative
False positive
FreeBSD
Fully Qualified Domain Name (FQDN)
Greylisting
Hypervisor
LDAP
Malware
Multi Tenancy
MX Record
Non-Delivery Report (NDR)
Network Time Protocol (NTP)
Open Virtualization Format (OVF)
Phishing
POP
Quarantine Report
Realtime Blackhole List (RBL)
Secure Sockets Layer (SSL)
Sender Policy Framework (SPF)
Smart Host
SMTP
Software Appliance
Spam
Spam Assassin
Spoofing
Spyware
TCP/IP
Transport Security Layer (TLS)
Trojan Horse (or Trojan)
UCE / UBE / UME
URIBL
Virtual Appliance
Virtualisation
Virus
Using APIs in SpamTitan Gateway
Web Authentication Settings
Content Filtering
Overview
Using Regular Expression
Geoblocking
Overview
Add a Geoblocking Rule for a Country
Excluding an IP from a Geoblocking Rule
Excluding a Domain from a Geoblocking Rule
Excluding an Email Address from a Geoblocking Rule
Outbound Mail Delivery Settings
SpamTitan Gateway 7.13 to 8.00 Upgrade Path
Aliases
Link Lock
Overview
Enabling Link Lock in SpamTitan
Enable Link Lock for a Domain
Enable Link Lock for a User
Link Lock Allowed URLs
Overview
Global Allowed URLs
Domain Allowed URLs
User Allowed URLs
Mail Authentication
Overview
SPF, DKIM & DMARC Overview
SPF Settings
DKIM Authentication of Inbound Mail
DMARC
Overview
DMARC Policies
Enabling and Configuring DMARC in SpamTitan
DMARC and SPF
ARC Signing
Overview
Generating a Domain Key
Enabling ARC Signing
Botnet Analysis
Enabling TLS
Guidelines for Updating SpamTitan
Recommended Additional Configuration
System Update Settings
About the Spam Tests used by SpamTitan
Overview
Built-in Rules
SARE Rules
Tripwire Rules
Plugin Modules
Copperfasten Mail Filtering Appliance Rulesets (Early SpamTitan Custom Rulesets)
New range of SpamTitan Custom Rules
SpamTitan Cloud and Private Cloud Special Rules
KAM Rules
Other Third Party Rulesets
Backing Up your SpamTitan Gateway Configuration
Overview
Scheduling an Automatic Backup
Items Saved During Backup
Greylisting Settings
Outbound Mail
PhishTitan
Overview
Knowledge Base
Docs
Email Security
Overview
Email Security
Overview
Welcome to Email Security!
Overview
Navigating Levels in Email Security
Selecting Dark or Light Mode
Email Security Release Blog (Email Security)
Overview
Email Security Release Blog (MSP level)
Email Security MSP Setup
Overview
Log into Email Security
Overview
Log in Using SAML SSO
Update your Security Settings
Overview
Changing your Password
Two-Factor Authentication
Forgot your Password?
Add a Customer Account
Connect and Configure a Customer Account
Overview
Create an Office 365 Outbound Connector in Azure
Email Security MSP Admin Guide
Overview
Email Security MSP Overview
Email History
Overview
Managing Email History
Taking Action on an Email
Incidents
Overview
Malicious Email Classification
Viewing an Incident
Taking Action on an Incident
Configuration (Customer level)
Overview
MSP Mail Flow
Exemptions
Overview
Adding Sender Email Address Exemptions
Adding Domain Exemptions
Adding IP Exemptions
Viewing Exemptions
Understanding Customer Level Overrides
Exemption Accumulation
Link Lock
Overview
Configuring Link Lock
Adding Link Lock Exemptions
Notifications
Reports
Overview
Summary Report
Insights
Removing an Email Security Account
Removing the Email Security Solution from a Customer
Email Security Customer Setup
Overview
Connect to Microsoft 365
Add a Non-Delivery Report Email Address
Add a Journaling Rule
Disable Link Lock in SpamTitan
Overview
Disable Link Lock in SpamTitan Skellig
Disable Link Lock in SpamTitan (Legacy)
Deploy TitanHQ for Outlook in Microsoft 365
Email Security Customer Admin Guide
Overview
Email Security Customer Overview
Configuration (Email Security)
Overview
Customer Mail Flow
Overview
Customer Remediation
Anti-spoof
Exploited Domains
Graymail
TitanHQ for Outlook
Overview
Reporting an Email with TitanHQ for Outlook
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MSP Dashboard
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support.titanhq.com
Product: TitanHQ Platform Imported content type: docs_page
MSP Dashboard
Section titled “MSP Dashboard”
In this Section
Section titled “In this Section”
MSP Dashboard