Service Advisory – Canada Region - RESOLVED

Source: helpdesk.phishtitan.com Product: PhishTitan Imported content type: kb_article Source folder: Announcements Modified: Tue, 12 Aug, 2025 at 3:19 PM

We are currently experiencing technical issues affecting our servers in the Canada region. This is due to a AWS active service instability.

Our engineering team is actively monitoring and working with AWS to restore service as soon as possible.

We apologize for any inconvenience and appreciate your patience while we resolve the issue.

AWS Service Health link: Service health - Aug 12, 2025 | AWS Health Dashboard | Global

Times in GMT+1

15:00 AWS resolved connectivity issues in availability zone (cac1-az1) in the CA-CENTRAL-1 Region.

12:00 - AWS identified the cause and confirms connectivity issues affecting a subset of EC2 instances and EBS volumes in a single Availability Zone (cac1-az1) in the CA-CENTRAL-1 Region. They are currently working on restoring service.

10:50 - Investigation taking place